Frequently Asked Questions
At GIG you can find flexible temp work that fits your lifestyle. We offer full-time, and flexible work across many industries.
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How much does it cost?If you’re a registered GIG Seeker, all apprenticeships and online courses can be completed free of charge. Outside of the GIG Academy, these courses carry a tuition fee of £5000 per person. Courses must be applied for and candidates will be formally interviewed upon application.
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What if I have an emergency and can't complete my course or online work?If you are unable to continue your apprenticeship or online course then please contact GIG directly on support@gigtogig.co.uk and stipulate the reason for having to cease your learning. Under certain circumstances, we may be able to pause your apprenticeship but, in most cases, cancelling or suddenly discontinuing your learning will result in termination from the GIG Apprenticeship or online course. However, those who cancel can re-apply.
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Difference between Apprenticeships and Online Courses?GIG Apprenticeships combine on-the-job learning with online course work over a 12-18 month curriculum, providing workers with an accredited certificate at the end of the course. GIG Online Learning is short-term, online training that enhances basic skills and knowledge within a particular sector, and must be completed within 6 weeks.
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How long do I have to do each course?Apprenticeships require a minimum attendance of 12-18 months, while online courses are designed with the intention of taking up to 6 weeks to complete. However, online courses can be completed in a shorter period of time.
How to Join GIG.
Remember, by submitting an application, you are applying for a job.
This requires; an up to date CV, Right to work in the UK, and for you to complete an interview with our recruitment team.
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Wait for our response
The team will review your Application.
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If you are successful you will receive an email titled 'Congratulations you're through to to the next stage.'
This email includes your personalised candidate form. Once completed you will be prompted to book your interview.
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If you are not successful, this may be because we do not have any suitable roles at this time, you may not have the right experience for the openings we have available, or we may ask you to provide more information.
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If you have not received any response within 3 weeks of applying you have unfortunately not been successful at this time.
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Prepare for your interview.
If your application was successful and you have booked an interview you need to make sure you bring the follwing:
British or Irish Citizen:
Passport
or
UK Birth Certificate
National Insurance Details
Non - British
S
Share Code
and
Visa or any right to work documents
If applicable
National Insurance Details
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Uniform
Uniform requirements are listed on all job postings, make sure you have what you need before you apply for the job as this may differ from client to client, as always you are under no obligation to apply for any shift on the GIG App.
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To get an idea of the types of uniform you might be expected to have for each role please see the general requirements can be seen on the Jobs pages
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CV
If you did not apply using your latest CV, please bring a copy to your interview.
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Receive complimentary training
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Get your GIG
Available through our in-house training facilities and E-Learning platforms the team will run through any necessary training when you come to your interview
Jump on the App and earn on your own terms today. Don’t forget to check out our Top Tips page!
Important Information
Payroll
For payroll queries please contact GIG's payroll department on:
020 8600 2926
Holiday Pay
You are entitled to holiday pay on every shift. To take your holiday pay you must contact payroll.
Policing
It is just as important that you only apply for jobs that you can do - Last minute cancellations and no-shows may result in being blocked from the GIG App, pending investigation.
Support
If you need any support using the GIG app or have any questions regarding our platform or service, please contact:
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0208 8600 2911